Privacy Policy

Privacy Policy

Hamadaya (“Hamadaya”, “our”, “us”, or “we”) is committed to protecting and respecting your privacy.

Hence, this Privacy Policy helps explains how your personal information is collected, used, and shared when you visit or make a purchase through (the “Site”) to ensure all our visitors understand their obligations and rights to their personal information.

Any questions regarding this Policy and our privacy practices should be sent by email to

1) What Information We Collect

When you subscribe to Hamadaya’s services, we would ask you to provide us with information such as name, email address, IP address, city/state, and other identifiable information. This collected information helps Hamadaya to recognize our users, provide personalized services and features, to contact you and answer any questions or concerns you may have. 

In some cases, if you choose not to provide us with the requested information, you may not be able to access all of the great content, features and services we provide.

2) How Information Is Collected

We obtain information about you when you use our Site, for example, to contact us about our various products and services through the following technologies:  

a) Cookies – They are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit  

b) Log files – They track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.   

c) Web beacons – Also known as “tags,” and “pixels” are electronic files used to record information about how you browse the Site.    

If you purchase a service from us, your card information is not held by us, it is collected by our thirdparty payment processors, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.   

3) How Your Information Is Used

Our customers’ information is an important aspect of our business in helping us contact them about our products, features and services while also helping us better understand your use of the Site to improve and enhance it for your experience and enjoyment.  

We may also use your information to:

a. Process a payment that you have made to Hamadaya’s services;

b. Carry out our obligations arising from any contracts entered into by you and us;

c. Dealing with entries into a competition;

d. Seek your views or comments on the services we provide;

e. Notify you of changes to our services;

f. Send you communications which you have requested and that may be of interest to you. These may include information about promotions of our associated companies’ goods and services and/or

g. Process a job application 

We also do not use, practice, and participate in the business of selling our customers’ information to others.  

However, it is possible that we may need to disclose the information you provide to our Site when we have a good faith belief that disclosure is necessary in:

a. Preventing illegal activities or assisting government enforcement agencies;

b. Enforcing other agreements and defend ourselves against allegations/claims;

c. Protecting the rights, property or personal safety of Site employees, users or others and/or

d. Protecting the security or integrity of the Site.

In those instances, the information is provided only for that limited purpose.

4) How Long Your Information is Retained

We review our retention periods for the information collected on a regular basis and will hold your personal information on our systems for as long as necessary for the stated activities above.

5) Who Has Access to Your Information

As previously mentioned, we do not and will not sell or rent your information to third parties. We only restrict access to your information for the following:

Employees and Authorized Contractors

Our employees and authorized contractors may need to access information about you to perform their job. For example, your dedicated project manager representative would need access to your account to validate your identity and respond to your questions or requests; to ensure this information is sent correctly and any unsubscribe requests are properly managed; to review information to investigate attempted denial of service attacks, fraudulent account activity, or other attempts to compromise Hamadaya’s services.    

However, we may share information with third parties to assist in providing a more enjoyable and useful experience to all our customers under the following circumstances.  

Please be reassured that we will not release your information to any third parties to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.    

Third-Party Service Providers, Authorized Resellers, and Partners

We will share limited information about you to authorized third party service providers we use for marketing services, communicating with you, managing our customer database, the provision of professional services, and providing and managing the Services (including hosting data centers, securing our Services, and payment processing).

We limit the number of service providers who are permitted to process your Content for the purpose of assisting us in delivering the Services. We refer to these service providers as “sub-processors” and they are listed on this page.

Where you have purchased a service from an authorized reseller or partner, we may provide information about you to (and may receive information about you from) the reseller or partner as necessary to support your use of the service you purchased.  

Successor Entities

If we are acquired by or merge with another entity (in which case we will require such entity to assume our obligations under this privacy policy), if we are involved in a bankruptcy, or if the ownership or control of all or part of our Services or their assets changes, information about you will be transferred to such entities.  

Law Enforcement, Government Agencies, and Professional Advisors

We may need to disclose information about you where we believe that it is reasonably necessary to comply with a law or regulation, or if we are otherwise legally required to do so, such as in response to a court order or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands.

In addition, we may be required to disclose information about you if we believe it is necessary to investigate, prevent, or take action:

a) Against illegal activities, fraud, situations involving potential threats to our rights or property (or to the rights or property of those who use our Services), or to protect the personal safety of any person; or  

b) Regarding situations that involve the security of our Services, abuse of the Services infrastructure, or the Internet in general (such as voluminous spamming, or denial of service attacks).

6) Profiling

We may also analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you, detect and reduce fraud and credit risks. We may make use of additional information about you when it is available from external sources mentioned above to help us do this effectively.

7) How We Protect Your Information

As previously mentioned, when you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

8) Your Obligations

As a user of our Site, you have certain obligations. Some are imposed by laws, and others have become commonplace in user-friendly communities of like-minded members such as Hamadaya:

a) You must, at all times, abide by the terms and conditions of our current Privacy Policy and Terms of Use Agreement. This includes respecting all intellectual property rights that may belong to third parties (such as trademarks or photographs). 

b) You must not download or otherwise disseminate any information that may be deemed to be injurious, violent and offensive or which may otherwise violate the spirit of our Website. Any violation of these guidelines may lead to the restriction, suspension or termination of your use of our Website.

9) Your Consent and Changes

By using our Site, you consent to our use of information that is collected and submitted as described in this Privacy Policy. We reserve the right in our sole discretion to change, modify, add or delete the Privacy Policy at any time. We will provide notice of such changes only by posting the updated Privacy Policy on the Website and changing the “last updated” date listed above. The Privacy Policy applies exclusively to your access to, interaction with, and use of, the Site. We encourage you to review our Privacy Policy each time you visit the Website to see if it has been updated since your last visit.

10) Links to Other Websites

Our website may contain links to other websites run by other organizations. This privacy policy applies only to our Site‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

11) Waiver

By agreeing to subscribe to Hamadaya’s services, we assume no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Hamadaya to third parties, or with regard to the failure of any third party to abide by this privacy policy and agreement between that third party and Hamadaya.

12) Privacy Policy Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of Hamadaya’s services constitutes your acceptance to such changes to this Policy.